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Doing Business with a Servant's Heart
Welcome to "Doing Business with a Servant's Heart," where compassion meets business and life. Join us as we explore the soul of business, guided by the unwavering principle that serving others is not just ethical – it’s transformative.
Hosted by Steve Ramona, a seasoned entrepreneur with a passion for uplifting people and businesses, each episode of our podcast is a deep dive into the stories, insights, and practical strategies of industry leaders, entrepreneurs, and visionaries who have mastered the art of leading with love and empathy. Through heartfelt conversations and inspiring anecdotes, we reveal the practical impact of servant leadership on personal and professional growth.
Discover how to foster a culture of kindness, engage with customers authentically, and build successful businesses that prioritize serving before selling. Whether you're a seasoned business owner, an aspiring entrepreneur, or simply someone seeking to make a positive impact, "Doing Business with a Servant's Heart" offers actionable advice, moral encouragement, and a refreshing perspective on what truly matters in the world of business.
Tune in and join our community of compassionate leaders striving to change the world, one act of service at a time. Because in the end, the heart of business is the business of the heart.
Doing Business with a Servant's Heart
When Culture Leads With Heart: How One Leader Created a $23 Million Breakthrough
What if building culture wasn’t just a “nice‑to‑have,” but the very backbone of business success and human fulfilment? In this episode of the EPIC Impact™ podcast, Steve Ramona sits down with Lyndsay Dowd, seasoned leader turned author and culture disruptor, to explore how culture and impact are inseparable in business and life.
Lyndsay’s story begins in the high‑pressure world of corporate sales, managing a $150 million quota at IBM, where she discovered that the real breakthrough didn’t come from perks or pressure—it came from trust, connection and a servant‑heart leadership. A single moment defined it: a boss telling her, “Girl, I’ve got your back. Now fly.” That moment ignited a team of 55 people to think differently, collaborate deeply, and ultimately close a $23 million deal—a game‑changer.
Through raw honesty, laughter and stories from the field, Lyndsay guides us through what she calls “power skills” (not soft skills)—delegation, vulnerability, autonomy, psychological safety—and how they transform the way people show up. We dive into specific tips you can apply: ask “How can I be the best leader for you?”, celebrate the small wins with sticky handwritten notes, delegate with trust, and create space for human‑to‑human connection, not just headcount.
If you’re building a business, leading people, or simply yearning to make an impact, this episode will challenge you to rethink culture from the bottom up—and see how when you lead with a servant’s heart you unlock not just better results, but deeper meaning.
P.S. If you’re ready to take the next step, listen for Lyndsay’s one‑minute challenge near the end, and make one change this week that helps someone feel seen.
Guest Bio
Lyndsay Dowd is a leadership strategist, two‑time bestselling author (“Top Down Culture” and a contributor to “Voices of Women”), and the founder of Heartbeat for Hire. With nearly 30 years of experience—including 23 at IBM—she has guided leaders and organizations to ditch toxic culture and build high‑performance teams rooted in trust, purpose and human connection. Known for her candor and heart‑centered approach, Lyndsay coaches C‑suite leaders, speaks globally and hosts the top‑2.5% ranked “Heartbeat for Hire” podcast.
https://heartbeatforhire.com/
https://www.linkedin.com/in/lyndsaydowdh4h
https://www.instagram.com/lyndsaydowdH4H
https://www.facebook.com/LyndsayDowdH4H
https://www.tiktok.com/@lyndsaydowdh4h
https://www.youtube.com/channel/UC9asGvE8Ks4XjR2UNwNmKDw
https://www.topdownculture.com
https://inphone--strategiesthatstick.thrivecart.com/epicimpactbook/
https://epicimpact.ai/
Doing Business with a Servant's Heart Named Top 20 Small Business Marketing Podcast
https://podcast.feedspot.com/small_business_marketing_podcasts/
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