Doing Business with a Servant's Heart
Welcome to "Doing Business with a Servant's Heart," where compassion meets business and life. Join us as we explore the soul of business, guided by the unwavering principle that serving others is not just ethical – it’s transformative.
Hosted by Steve Ramona, a seasoned entrepreneur with a passion for uplifting people and businesses, each episode of our podcast is a deep dive into the stories, insights, and practical strategies of industry leaders, entrepreneurs, and visionaries who have mastered the art of leading with love and empathy. Through heartfelt conversations and inspiring anecdotes, we reveal the practical impact of servant leadership on personal and professional growth.
Discover how to foster a culture of kindness, engage with customers authentically, and build successful businesses that prioritize serving before selling. Whether you're a seasoned business owner, an aspiring entrepreneur, or simply someone seeking to make a positive impact, "Doing Business with a Servant's Heart" offers actionable advice, moral encouragement, and a refreshing perspective on what truly matters in the world of business.
Tune in and join our community of compassionate leaders striving to change the world, one act of service at a time. Because in the end, the heart of business is the business of the heart.
Doing Business with a Servant's Heart
The Power of Inclusion: Transforming Workplaces
The podcast "Doing Business with a Servant's Heart," hosted by Steve Ramona, dives into the critical topic of diversity and inclusion in the workplace with guest Katherine McCord. Katherine, who has six invisible disabilities, shares her journey and the unique experiences that led her to focus on this vital area.
Katherine highlights the challenges she observed in leadership and hiring, which propelled her to address ineffective practices and advocate for better inclusion. She emphasizes the importance of inclusion beyond mere diversity, explaining how it can increase innovation, creativity, productivity, and overall job satisfaction.
The conversation touches on the benefits of inclusion, citing companies like Hewlett Packard, which has seen a 33% increase in productivity by fostering inclusivity for neurodiverse employees. Katherine provides insights into breaking down biases and ego defenses to cultivate a truly inclusive environment.
She also stresses the need for inclusive communication and practices beyond internal policies, extending to customer interactions. Businesses can improve customer satisfaction and service by setting standards for accommodations and considering various forms of communication.
In conclusion, Katherine calls for perpetual learning and adaptation to create an inclusive and supportive workplace, ultimately leading to healthier, happier, and more productive employees and better business outcomes.
www.kmccordspeaking.com
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