Doing Business with a Servant's Heart
Welcome to "Doing Business with a Servant's Heart," where compassion meets business and life. Join us as we explore the soul of business, guided by the unwavering principle that serving others is not just ethical – it’s transformative.
Hosted by Steve Ramona, a seasoned entrepreneur with a passion for uplifting people and businesses, each episode of our podcast is a deep dive into the stories, insights, and practical strategies of industry leaders, entrepreneurs, and visionaries who have mastered the art of leading with love and empathy. Through heartfelt conversations and inspiring anecdotes, we reveal the practical impact of servant leadership on personal and professional growth.
Discover how to foster a culture of kindness, engage with customers authentically, and build successful businesses that prioritize serving before selling. Whether you're a seasoned business owner, an aspiring entrepreneur, or simply someone seeking to make a positive impact, "Doing Business with a Servant's Heart" offers actionable advice, moral encouragement, and a refreshing perspective on what truly matters in the world of business.
Tune in and join our community of compassionate leaders striving to change the world, one act of service at a time. Because in the end, the heart of business is the business of the heart.
Doing Business with a Servant's Heart
Servant Leadership: Putting the Needs of Others First
The speaker, Brett Knopf, talks about his experience in leadership and coaching. He emphasizes that servant leadership is about putting the needs of others first and helping them to succeed. Brett also talks about the importance of gratitude, taking action, and being coachable.
Here are some key takeaways from the video:
- Servant leadership is about putting the needs of others first and helping them to succeed.
- Leaders should be grateful for their team and for the opportunities they have.
- It's important to take action and to be willing to learn and grow.
- When working with struggling employees, it's important to identify the root cause of the problem and to create a plan to help them improve.
- It's also important to be able to have difficult conversations with employees, such as conversations about letting them go.
- Finally, successful leaders are always looking for ways to improve themselves and their teams.
- Intro (00:00 - 01:02)
- The host welcomes the audience and introduces the episode (00:00 - 00:22)
- The host talks about the importance of building relationships and mentions 87 Network and Clay Hicks (00:22 - 00:42)
- Brett Knopf is introduced (00:42 - 01:02)
- Brett Knopf's background (01:02 - 07:42)
- Brett talks about his father who owned a business and instilled in him the value of servant leadership (01:02 - 02:12)
- Brett talks about his experience as a restaurant manager (02:12 - 07:42)
- The importance of teamwork is discussed (02:12 - 03:22)
- Brett describes a story from his time as a restaurant manager where he had to deal with difficult customers (03:22 - 04:12)
- Brett talks about the importance of leading by example (04:12 - 07:42)
- The importance of gratitude is discussed (07:42 - 12:12)
- Brett talks about different ways to be a good leader (07:42 - 12:12)
- How to identify good and bad team members (09:12 - 12:12)
- Dealing with difficult conversations with employees (11:22 - 12:12)
- Brett talks about different ways to be a good leader (07:42 - 12:12)
- Coaching tips (12:12 - 19:22)
- The importance of taking action (18:22 - 19:22)
- How to find Brett Knopf (19:22 - 20:22)
- The host offers a gift to the first two people who reach out to Brett (19:22 - 20:22)
- Outro (20:22 - 26:57)
- Brett gives one last piece of advice (24:22 - 25:22)
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