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Doing Business with a Servant's Heart
Welcome to "Doing Business with a Servant's Heart," where compassion meets business and life. Join us as we explore the soul of business, guided by the unwavering principle that serving others is not just ethical – it’s transformative.
Hosted by Steve Ramona, a seasoned entrepreneur with a passion for uplifting people and businesses, each episode of our podcast is a deep dive into the stories, insights, and practical strategies of industry leaders, entrepreneurs, and visionaries who have mastered the art of leading with love and empathy. Through heartfelt conversations and inspiring anecdotes, we reveal the practical impact of servant leadership on personal and professional growth.
Discover how to foster a culture of kindness, engage with customers authentically, and build successful businesses that prioritize serving before selling. Whether you're a seasoned business owner, an aspiring entrepreneur, or simply someone seeking to make a positive impact, "Doing Business with a Servant's Heart" offers actionable advice, moral encouragement, and a refreshing perspective on what truly matters in the world of business.
Tune in and join our community of compassionate leaders striving to change the world, one act of service at a time. Because in the end, the heart of business is the business of the heart.
Doing Business with a Servant's Heart
Listen Up Leaders: Why Questions Are More Powerful Than Answers
This episode of the podcast Doing Business with a Servant's Heart discusses emotional intelligence and identity with guest Brooke Evans, who runs Powerhouse Leaders HQ with her business partner Cassie.
The episode starts with a conversation about emotional intelligence and how it is the most underrated skill for CEOs. Emotional intelligence is the awareness of one's emotions and those of others and the ability to use this awareness to manage one's behavior and relationships. CEOs, in particular, need to be emotionally intelligent because they are stewards of many people.
Brooke then talks about how CEOs should claim their identity. This means understanding who they are and what they want to be known for. She gives an example of a client who had grown a company from zero to $15 million but didn’t see herself as a CEO. Because of this, she wasn't acting in a way that would help her company continue to grow.
Once CEOs understand their identity, they can start building a business around it. Brooke talks about a client who went from being a CEO to a creator because that was a better fit for her identity.
- 0:00-2:00 Introduction to the show. Steve Hayes talks about the importance of emotional intelligence and introduces his guest Brooke Evans.
- 2:00-7:42 Importance of emotional intelligence in business. Brooke Evans talks about emotional intelligence and how it is the most underrated skill for CEOs. She talks about self-awareness and how it can help CEOs improve sales and grow their bottom line.
- 7:42-12:12 The role of a CEO as a steward. They discuss the concept of a CEO as a steward. Brooke Evans emphasizes that a steward sees people for who they are and helps them grow into their full potential.
- 12:12-15:32 Building other leaders. Brooke Evans discusses the importance of CEOs building other leaders and highlights the importance of claiming one's identity in this process.
- 15:32-20:22 Brooke Evans talks about her business and how she helps CEOs. Her company, Powerhouse Leaders HQ, helps CEOs scale their businesses by focusing on their identity and helping them claim it.
- 20:22-25:22 Brooke Evans discusses how claiming your identity can lead to business success. She uses Kobe Bryant's example to illustrate her point.
- 25:22-27:42 Brooke Evans talks about her challenge and how listeners can reach out to her.
- 27:42-30:00 Brooke Evans talks about the importance of listening and asking questions. She also talks about the importance of frameworks.
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